1) Our website and cookies
We gather information about site usage to assist in the improvement and development of our services. To do this we sometimes place small amounts of information on your computer, mobile phone or device. These small files are known as ‘cookies’ and are used to collect information about how you browse this Site. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of a website.
2) What are cookies?
Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
Some cookies (referred to as session cookies) are automatically deleted after you finish using a website or close your web browser, but other cookies (referred to as persistent cookies) can be stored on your computer for different lengths of time depending on what function they perform. Whereas session cookies are temporary, persistent cookies allow a website to recognise your device and track repeat visits.
We have placed cookies on your device to help make this Site better, and to protect our systems from malicious users. Some of the cookies we use are essential for the Site to work and others are non-essential cookies to collect information for making reports and to help us improve the Site. The cookies collect information in an anonymous form.
3) How to control cookies on this Site
You can block cookies by changing the settings on your browser. This allows you to block all or some cookies or receive a warning before a cookie is stored. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
We do not attempt to monitor the browsing behaviour of individual users through any hidden means.
- Recognise your device so you don’t have to repeatedly provide us with the same information, for example filling out forms across the Site.
- Measure how people are using different parts of the Site, so we can update and make improvements based on your needs.
- Measure website performance so we can show value for money in the delivery of our products.
- Track your use of this Site so that we can tailor advertising to be more relevant to you on social media and other websites (using third-party networks).
- Analyse anonymised data so that we can better understand how people interact with our Site, and make improvements.
- Support users’ sharing of information on the Site via social media.
- Measure the effectiveness of our marketing.
- Collect statistical information – none of the information obtained can be used to identify individual users.
When using any online forms we record your IP address and also details of which browser you are using. We may use this information in conjunction with any information entered in the form to aid investigations into misuse of our service, and for the prevention or detection of crime.
5) What do the cookies on this Site do?
The cookies used on this Site can be grouped into the following categories:
Strictly necessary cookies – These are cookies that are required for the operation of a website. They include, for example, cookies that enable you to log into secure areas of a Site, or use an order form/shopping cart.
Analytical/Performance cookies – These allow us to recognise and count the number of visitors to our Site and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. This helps improve performance and creates a better user experience.
Functionality cookies – These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies – These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These enable us to enhance our Site with services provided by third-parties.
Some cookies are set directly by us. Others are set by third-parties when you visit this Site. Third-party cookies include those set by advertising networks, any partners we use for web analytics (e.g. Google Analytics), and in some cases external websites delivering embedded content and videos (e.g. YouTube).
The cookies used by this Site contain unique identifiers, however this information is anonymised and cannot be used to identify you personally or find out who you are. We do not sell any information collected by cookies.
The following table summarises the cookies we use on our Site:
|PHPSESSID||PHPSESSID||To store a simple message when a form is submitted that can be displayed on a different page. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.|
|_ga||_ga||Google Analytics - used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.|
|_gid||_gid||Google Analytics - used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.|
|viewed_cookie_policy||viewed_cookie_policy||Stores the value ‘yes’ when the user has clicked ‘yes’ to accept cookies. Once the value ‘yes’ is stored it ensures the cookie bar doesn’t appear again|
6) Third Party Cookies
If you go onto a website that contains embedded content such as banner advertising or you click a link through to a third-party website from our Site, then you may be sent cookies from these websites. We don’t control the setting of these cookies and are not responsible for them. You should check the third-party website for information about how their cookies work and how to manage them.